VaultHire by MyCarrierVaultAutomatic Background Verification
for Driver Hiring
When a commercial driver applies to a motor carrier, VaultHire emails every previous employer the driver listed a federally required Safety Performance History records request — with the driver's signed consent attached — and tracks each response automatically.
49 CFR 391.23Did you receive an email from VaultHire by MyCarrierVault?
Then a motor carrier is reviewing a job application from a commercial driver who listed your company as a previous employer. VaultHire is the verification service inside MyCarrierVault, and the email was sent on behalf of that named carrier to request the driver's safety performance history — exactly as federal regulation 49 CFR 391.23 requires before the driver can be hired.
It is a genuine, routine compliance request. The driver's signed authorization to release this information is attached to the email.
- 1Confirm the sending carrier's name and USDOT number shown in the email.
- 2Click Complete Verification Online in the email — a secure VaultHire form where you confirm the employment dates, accident record, and drug & alcohol testing history. It takes about 2 minutes and needs no account.
- 3Under 49 CFR 391.23(g), previous employers must respond within 30 days of the request.
How VaultHire by MyCarrierVault works
VaultHire removes the phone tag and paperwork from the previous-employer safety history check — the step carriers most often miss before an audit.
1. Driver applies
The applicant completes the FMCSA driver application and e-signs the consent to release their safety performance history. Every previous employer they list appears in VaultHire automatically.
2. One-click requests
VaultHire emails each previous employer the 49 CFR 391.23 records request with the driver's signed consent attached — no forms to fill, no faxes, no follow-up calls.
3. Responses tracked
Each employer shows as sent, received, or no-response-in-30-days. When every response is in, the Previous Employment Verification step checks itself off the hiring file.
The regulation behind the request
- Under
49 CFR 391.23, a motor carrier must investigate a driver applicant's safety performance history with every DOT-regulated employer from the past three years. 391.23(d)requires the applicant's accident record;40.25/382.405cover drug and alcohol testing history.391.23(g)requires previous employers to respond to the request within 30 days.- The driver's written authorization is required to release this information — VaultHire attaches the signed consent to every request.
Frequently asked questions
VaultHire is built into MyCarrierVault
Automatic previous-employer verification is included in every plan — alongside driver qualification files, expiry alerts, and CSA monitoring.
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